Description
Protect and grow profitable marketshare within a Store in accordance with the Store, Division and Companystrategy
Requirement
- Grade 12 with at least 2 (two) yearsretail management experience
- Valid Drivers license
- Valid ID or valid work permit (local)
- Must have strong accounting skills
- Must be able to work under pressure
- Must be computer literate (Basiccomputer literacy)
- Must have strong leadership skills
- Must have strong administrativeskills
- Must have own transport and cell phone
- Must have sound knowledge of Healthand Safety aspects in line with local (OHSA) and/or neighbouring Countrieslegislation
- Must have strong Human Resourcesskills
Job Description
StrategicManagement
- Assist the Store Manager to develop,implement and manage a Store Business Plan for the Store ensuring it is alignedwith the overall Company strategy and strategic initiatives as approved by theDivisional Manager and Operations Manager from time to time
Growand Protect Market Share
- Assist the Store Manager to achievegrowth in markets share in your Store as defined in the strategy plan
- Assist the Store Manager to achievesales budgets and growth objectives by Category
- Assist the Store Manager to promote customerloyalty programmes (e.g., VIC, charge cards, etc)
- Assist the Store Manager to managethe distribution of advertising material to ensure maximum efficiency
- Assist the Store Manager to developaction plans proactively to protect your market where you trade whencompetitors enter the market
CustomerService
- Assist the Store Manager with implementingand monitoring the Customer Service strategy
- Assist the Store Manager to maintainCustomer Audits above 95%
- Assist the Store Manager with a reliable,prompt Customer Delivery Service
- Assist the Store Manager to grow andmaintain VIC client base
- Assist the Store Manager to achieve Transactionbudgets
- Assist the Store Manager to recommendRange improvements to suite the market
Assistthe Store Manager to take action on Customer Surveys (implement action planswhen required Asset Control: Stock
- Assist the Store Manager to manageand control shrinkage within the Store
- Assist the Store Manager to managethe PIC process
- Assist the Store Manager to manageWall to wall Stock take
- Assist the Store Manager to manageand control stock movement inside the store
- End Control
- IBTs
- Customer Returns
- Receiving
- Assist the Store Manager to manage Damage,Obsolete and Slow-moving stock items
- Assist the Store Manager to analysesecurity requirements and implement changes.
- Assist the Store Manager to manageand maintain physical measures
AssetControl: Cash
- Assist the Store Manager to manageDebtors and RD Cheques within the Store
- Assist the Store Manager to manage PettyCash
- Assist the Store Manager to managedaily Banking
- Assist the Store Manager to manage Shortsand overs
- Assist the Store Manager to manageCheques and Credit Cards
AssetControl: Fixed Assets
- Assist the Store Manager to maintenanceand protection of racking and displays
- Assist the Store Manager to maintenanceand protection of signage (internal & external)
- Assist the Store Manager to maintenanceof forklift and generator
- Assist the Store Manager to maintenanceand protection of IT Equipment and Telephone systems
- Assist the Store Manager to maintenanceand protection of the Safe
HumanResource Management
- Assist the Store Manager to recruit andInduct all Employees
- Assist the Store Manager to ensureTraining & Development are in place for the Store
- Assist the Store Manager to ensureSuccession Planning & Career pathing is in place within the Store
- Assist the Store Manager to managemanpower requirements in line with the Division and Store strategy and Companybenchmarks
- Assist the Store Manager to ensureopen communication/relations (CARE Meetings, CB Mail) with the Store EmployeeCommittee
- Assist the Store Manager to manageEmployee Relations
StoreSafety (OHSA) Standards
- Assist the Store Manager to manageSafety aspects in line with local (OHSA) and/or neighbouring Countrieslegislation:
- Ensure Checklists complete
- Appointment of Safety Reps as perOHSA Act
- Report Incidents
- Assist the Store Manager to makeimmediate action on any non-compliance once identified
- Assist the Store Manager to recordall incidents
StoreTrading Standards
- Assist the Store Manager to maintain Housekeepingstandards
- Assist the Store Manager to manage Merchandisingstandards
- Assist the Store Manager to implementand maintain the correct Planograms
- Assist the Store Manager to maintainYard and Parking Areas
Profitability
- Assist the Store Manager to achieveoperating income budget
- Assist the Store Manager to managethe Store according to the Financial Model, benchmarks, and budgets
CBWay
- Assist the Store Manager to achievethe Audit Benchmark - Monitor adherence of Company standard compliance in Store(Internal Audit Results)
- Assist the Store Manager to implementand maintain controls and disciplines
- Assist the Store Manager to implementCorrective Action Plans where necessary
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