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Key Responsibilities:
- Greeting patients as they arrive at the office, answering their questions and directing them to the appropriate area.
- Answering phone calls and responding to emails from patients, referring doctors, and other stakeholders.
- Scheduling appointments for patients and managing the dental office's calendar.
- Managing patient records and ensuring they are up to date, organized and confidential.
- Billing and insurance management, including verifying insurance coverage and submitting claims.
- Managing inventory and ordering supplies for the dental office.
- Preparing financial reports and managing budgets.
- Assisting with other administrative tasks, such as typing, filing, and photocopying documents.
- To assist marketing team in making phone call to check on the status of the project or task.
- To carry any duties that have been assigned by the company or management.
Requirement:
- Must possess at least an SPM/Diploma/Advanced/Higher/Graduate Diploma, or any field related.
- Fresh graduates/entry-level applicants.
- Good time management and organizing skills.
- Good interpersonal skills and communication skills.
- Willing to learn.
- Proficient in using computer software.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Good communication skill in English and Bahasa Malaysia.
- Polite, pleasant personality and possess good telephone etiquette.
- Excellent phone and in-person communication skills.
- Computer literacy in basic applications like email and Microsoft Office.
Job Type: Full-time
Salary: RM1,500.00 - RM2,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Weekend jobs
Supplemental pay types:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Retention bonus
- Yearly bonus
Application Question(s):
- This job is currently in Kuala Lumpur, will you be able to reliably commute or relocate to Kuala Lumpur for this job if hostel is provided?
Education:
- STM/STPM (Required)
Language:
- English (Required)
- Bahasa (Required)
- Mandarin (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Willingness to travel:
- 50% (Required)
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